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\u5b89\u5168\u7ba1\u7406\u5efa\u8bae<\/b><\/p>\n
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\u7528\u6237\u548c\u63d0\u4f9b\u5546\u95f4\u7684\u534f\u540c\u5b89\u5168\u7ba1\u7406\u67b6\u6784\u548c\u6d41\u7a0b\u662f\u5f88\u5fc5\u8981\u7684\uff0c\u65e2\u662f\u90e8\u5206\u670d\u52a1\u4ea4\u4ed8(services delivery)\u7684\u8bbe\u8ba1\u548c\u5f00\u53d1\uff0c\u4e5f\u662f\u98ce\u9669\u8bc4\u4f30\u548c\u98ce\u9669\u7ba1\u7406\u534f\u8bae\uff0c\u7136\u540e\u4f5c\u4e3a\u670d\u52a1\u534f\u8bae\u7684\u4e00\u90e8\u5206\u3002 <\/p>\n
\u5728\u5efa\u7acb\u670d\u52a1\u6c34\u5e73\u534f\u8bae\uff08SLA\uff09\u53ca\u5408\u540c\u5951\u7ea6\u4e49\u52a1\u65f6\u5e94\u5305\u62ec\u5b89\u5168\u90e8\u95e8\uff0c\u6765\u786e\u4fdd\u5b89\u5168\u9700\u6c42\u5728\u5408\u540c\u5c42\u9762\u4e0a\u662f\u53ef\u5f3a\u5236\u6267\u884c\u7684\u3002 <\/p>\n
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\u4f01\u4e1a\u98ce\u9669\u63a7\u5236\u5efa\u8bae<\/b><\/p>\n
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\u63d0\u4f9b\u5546\u548c\u7528\u6237\u7684\u98ce\u9669\u8bc4\u4f30\u65b9\u6cd5\u5e94\u4e00\u81f4\uff0c\u5f71\u54cd\u5206\u6790\u6807\u51c6\u548c\u53ef\u80fd\u6027\u5b9a\u4e49\u4e5f\u4e00\u81f4\u3002\u7528\u6237\u548c\u63d0\u4f9b\u5546\u5e94\u5171\u540c\u5f00\u53d1\u4e91\u670d\u52a1\u7684\u98ce\u9669\u573a\u666f\uff0c\u8fd9\u5e94\u8be5\u56fa\u5316\u5728\u63d0\u4f9b\u5546\u4e3a\u7528\u6237\u670d\u52a1\u7684\u8bbe\u8ba1\u4e2d\u548c\u7528\u6237\u7684\u4e91\u670d\u52a1\u98ce\u9669\u8bc4\u4f30\u4e2d\u3002 <\/p>\n
\u8d44\u4ea7\u6e05\u5355\u5e94\u76d8\u70b9\u652f\u6301\u4e91\u670d\u52a1\u4e14\u5728\u63d0\u4f9b\u5546\u63a7\u5236\u4e0b\u7684\u8d44\u4ea7\u3002\u7528\u6237\u548c\u63d0\u4f9b\u5546\u7684\u8d44\u4ea7\u5206\u7c7b\u548c\u8bc4\u4f30\u65b9\u6848\uff08evaluation scheme\uff09\u5e94\u4e00\u81f4\u3002. <\/p>\n
\u63d0\u4f9b\u5546\u53ca\u5176\u670d\u52a1\u90fd\u5e94\u8be5\u662f\u98ce\u9669\u8bc4\u4f30\u7684\u4e3b\u9898\u3002\u4e91\u670d\u52a1\u7684\u4f7f\u7528\u3001\u4f7f\u7528\u7684\u7279\u5b9a\u670d\u52a1\u548c\u90e8\u7f72\u6a21\u578b\uff0c\u90fd\u5e94\u8be5\u4e0e\u7ec4\u7ec7\u7684\u98ce\u9669\u7ba1\u7406\u76ee\u6807\u53ca\u4e1a\u52a1\u76ee\u6807\u4e00\u81f4\u3002 <\/p>\n
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